Terms & Conditions

1. Introduction

Welcome to UrbainDeco.com. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

2. Products

All products sold on our website are handcrafted from concrete. Each item may vary slightly in color and texture, as they are made in small batches.

3. Orders

By placing an order, you confirm that you are at least 18 years old and have the legal right to enter into a binding contract. We reserve the right to refuse or cancel any order for reasons such as product availability, inaccuracies in product or pricing information, or fraud detection.

4. Payment

Payments can be made through various methods Credit Card, PayPal, Checks, Bank Transfer. All transactions are processed securely.

5. Shipping

We ship to Canada and USA only. Shipping is always free with a tracking number. Delivery times may vary, and we are not responsible for delays caused by carriers.

6. Returns and Refunds

If you receive a defective item, please contact us within 15 days for a replacement. All return shipping costs are the responsibility of the customer unless the item is defective.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of UrbainDeco.com and is protected by copyright laws.

8. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of Province of Québec. Any disputes will be resolved in the courts of Province of Québec.

11. Contact Us

For any questions regarding these terms, please contact us